Zafin Labs - Services Suite

Enabling rapid earnings growth

At Zafin Labs we provide our clients with secure, reliable and scalable solutions that help run their businesses efficiently and profitably. With the Zafin Labs Service Suite, we partner with our clients in defining end-to-end solutions based on a thorough understanding of core requirements and business processes. Solutions are customized for a seamless and non-intrusive integration with existing systems, with installation, testing, training, and additional consulting services available.

Zafin Labs services suite enables Financial Service Providers to deploy new Customer-Centricity solutions, maximizing the hidden potential of their businesses, creating powerful management tools, delivering increased profits, and strengthening customer relationships.

Services Suite

Consulting Services

This group acts as the Business Advisory partner for the FSP in successfully deploying Customer Centricity solutions from Zafin Labs. Its services include detailing requirements and translating them into solutions, proposing appropriate models for production use, and helping FSP's prepare for the impact of the roll out in terms of technology, customers and profits.

Deployment Services

This group is responsible for smooth deployment and implementation of Zafin Labs Customer Centricity solutions. It is staffed with a top group of seasoned professionals with extensive hands-on industry and deployment experience.

Support
Services

This group provides world-class post implementation support using the latest CRM, Help Desk and Knowledge base tools. Support services are available 24 x 7 - 365 days per year. An Enhanced or premium version of support is provided by Zafin Labs under the Red Carpet Priority Support Program.

Professional Services

Zafin Labs Professional Service group create custom solutions, special elements and additional application modules as per new business requirements. It also provides assistance in creating new procedures and in dealing with continuously evolving business requirements.