Innovative solutions for optimizing operational excellence

miBanking/OSS offers innovative operation support solutions for Financial Service Providers. Operational solutions can be used as a strategic tool in day-to-day activities - performing physical cash optimization, enabling better channel optimization and ensuring effective customer acquisition.

Physical cash management and optimization solution enables optimal loading of cash across all cash points including ATM's, Branches and Cash in Transit points. This results in huge savings in idle cash, cash replenishment costs , and ensures customer satisfaction by eliminating cash out situations.

miSalesAgent commission calculation solution helps define and deploy incentive models for calculating the commissions of sales agents, thereby ensuring that agents are rewarded for acquisition of new customer and products, based upon Institutional profitability and other strategic goals.

Through miBanking/OSS solutions from Zafin Labs, Financial Service Providers can launch initiatives for achieving operational excellence, resulting in positive impact to customer satisfaction and contributing to increased operational profits.