Testimonials

Zafin Labs is the leading provider of innovative software solutions for Financial Service Providers.

We are the industry standard for architecting and executing creative capacity. We’ve combined the most accomplished and diversified team of engineers available, with the depth of a Global Partner Network, to create an unrivalled service experience—and we’re winning awards to prove it!

Zafin Labs will be celebrating its seventh anniversary in February 2009.  The past seven years have brought many exciting achievements. Please browse a selection of our marquee achievements and review from our clients and partners:

IndusInd Bank

"Zafin Labs' miRevenue platform was selected to provide the pricing and billing flexibility to the Bank’s consumer clients, thus providing the power to provide mass customization to the bank’s liability products. miRevenue allows us to easily define new products and make changes to existing products with minimal technical intervention. The ability to launch these new products and marketing campaigns aligns with our vision of using technology to help drive our value proposition to our customers. With this solution we are offering the most innovative products in our market, and that makes both us and our customers happy."

Mr. Mridul Sharma- Senior Vice President, Solution Delivery Group, IndusInd Bank

Standard Chartered Bank

"We were looking for a scalable solution that would allow us to take all of our current loyalty initiatives and roll them into an open platform that could standardize the loyalty experience going forward. Zafin Labs’ miLoyalty solution met that requirement and included the flexibility we needed for earning points across multiple lines of business and multiple countries, as well as a variety of redemption options, giving us a truly customer centric view of individuals. Banking is changing and these kind of loyalty initiatives are only going to become more important in the future."

Ramesh Narayanaswamy Head of Technology Solution Delivery - Retail Banking Group Technology and Operations 

National Bank of Abu Dhabi

 "Zafin Labs' miLoyalty module allowed us to build out a comprehensive loyalty platform. The genius of the solution is in its ability to innovate and create new products as part of a customer loyalty solution. This flexibility allowed us to use miLoyalty as the integral framework and tie other systems in and around it. The project team was able to meet very tight timelines and deployment was completed successfully in an impressive 3 months. We have had a great working relationship with Zafin Labs throughout the engagement and have been well supported since going live in May 2010."

Mr. Anan Makhlouf - Senior Manager, Cards Marketing and Business Development, National Bank of Abu Dhabi

Logica

"The intellectual concept is impressive. The application is modern, modular, highly flexible and open. This product can be deployed at almost all banks and insurance companies.  The multipurpose attitude of the application is a strength. The modular system allows customers to implement step by step and only what they need at the time."

Mr. Frans van der Wef - Business Manager

HDFC Bank

"miRevenue gives us a competitive edge by allowing the bank to launch new and innovative products and relationship pricing with minimal time to market."

Mr. G.V. Gopalkrishnan - Senior Vice president (IT), HDFC Bank

Technology Awards Winner

The Banker, premier magazine of Financial Times London, and an acknowledged journal of record for world’s investment, retail and commercial banking sector selected Zafin Labs’ miRevenue as Winner of the prestigious Technology Award 2007 in the Retail Banking (Core Banking) Project category

Dubai Islamic Bank

"In reviewing the market for solution vendors in the loyalty space, we found that Zafin's solution provided us with the most flexibility to meet our current needs, while also providing a platform that can easily meet our future business needs. Their enterprise wide loyalty approach and capabilities are directly in line with our strategic objectives to offer unique and convenient banking solutions to our customers”

Dr. Adnan Chilwan - Chief of Retail Banking, Dubai Islamic Bank

Zürcher Kantonalbank

We were looking for a configurable and rules based pricing and billing engine which could be integrated with our system-landscape with ease. We required a modular and extendible architecture for our future plans. From a business perspective we had to reduce the time to market for new pricing strategies, enable product bundling and provide differential pricing based on customer loyalty. The miRevenue implementation, currently live at ZKB, helps us to meet all these needs and provides us with a sustainable solution for the future.

Mr. Johannes H. Staub - Head Services, Zürcher Kantonal Bank

CGI

"It is a highly scalable solution proven within Tier I banks that offers critical components including dynamic product pricing and benefits, simulation and a product/relationship management workbench", says John Switzer, VP Financial Services, CGI. “We view the solution as a key component of our banking strategy, and believe it can be leveraged by organizations to create new revenue streams that can be used to fund many of the core banking modernization initiatives our clients are considering.”

Mr. John Switzer - VP Financial Services, CGI